1. Scope
BusinessOperationRise provides configuration and design services for CRM sales pipelines, ERP operational dashboards, client lifecycle automation, resource utilization analytics, integrations, scoring models, inventory modules, and KPI command centers. Each engagement is governed by a written proposal or statement of work signed by both parties.
2. Proposals and changes
Proposals include deliverables, assumptions, timeline, and investment. Material changes to scope, stack, or timeline require a written amendment. Work outside the agreed scope may be quoted separately before it begins.
3. Fees and payment
Fees are stated in the applicable proposal. Unless otherwise agreed, a portion of the investment may be due to reserve the delivery slot, with the balance scheduled against milestones. Invoices are payable according to the terms on the invoice, by the payment methods we provide (including secure online payment links). Late amounts may accrue interest at the statutory rate and may pause active work until cleared.
4. Client responsibilities
You agree to provide accurate system access, brand assets, data samples, and timely feedback required for delivery. Delays in access or approvals may shift the schedule. You remain responsible for the lawfulness of data you ask us to configure into CRM or ERP systems, including customer consent bases where applicable.
5. Intellectual property
Upon full payment, BusinessOperationRise assigns to you the intellectual property in the client-specific deliverables created for the engagement, excluding pre-existing tools, templates, frameworks, and third-party components, which remain governed by their own licenses. You grant us a non-exclusive right to reference non-confidential project outcomes in our portfolio unless you request otherwise in writing.
6. Third-party platforms
CRM and ERP platforms, payment providers, and analytics vendors operate under their own terms. We configure BusinessOperationRise deliverables against those platforms but are not responsible for platform outages, pricing changes, or policy decisions outside our control.
7. Confidentiality
Each party will protect the other’s non-public business information with reasonable care and use it only to perform the engagement, except where disclosure is required by law.
8. Warranties and liability
We warrant that services will be performed with professional care. Except as expressly stated, we disclaim implied warranties. To the fullest extent permitted by law, our aggregate liability arising out of an engagement is limited to the fees you paid for that engagement. Nothing in these terms limits liability that cannot be limited by law.
9. Governing law
These terms are governed by French law. Disputes will first be addressed in good faith; if unresolved, they fall under the competent courts of France, without prejudice to mandatory consumer protections where they apply.