BusinessOperationRise

Legal reader

Policies & disclosures

BusinessOperationRise · 444 Che de Carimaï, 06250 Mougins, France · [email protected]

Last revised · October 2026

Corporate identification

Business name: BusinessOperationRise

Practice: CRM sales pipeline configuration and ERP operational dashboard design

Registered studio address: 444 Che de Carimaï, 06250 Mougins, France

Email: [email protected]

Telephone: +33 6 62 23 13 48

These policies apply to the BusinessOperationRise website, inquiry forms, service proposals, and commercial engagements delivered by the studio.

Privacy Policy

GDPR · Regulation (EU) 2016/679

1. Who we are

BusinessOperationRise is the data controller for personal information collected through this website, project inquiries, and service delivery. Our studio is located at 444 Che de Carimaï, 06250 Mougins, France. Privacy questions can be sent to [email protected].

2. Information we collect

  • Inquiry data — name, work email, phone, company, service interest, budget range, and project details you submit via our contact form or email.
  • Engagement data — statements of work, delivery correspondence, billing records, and support tickets related to CRM or ERP projects.
  • Technical data — limited device, browser, and page-performance data used to keep the site reliable and understand which service pages are useful.

3. Why we process it

  • To respond to inquiries and prepare proposals (steps prior to a contract at your request).
  • To deliver contracted CRM pipeline, ERP dashboard, integration, and automation services.
  • To meet legal, accounting, and tax obligations in France and the European Union.
  • To secure, maintain, and improve the website based on legitimate interests and, where required, your consent for optional analytics cookies.

4. Legal bases

Depending on the context, we rely on pre-contractual steps, performance of a contract, legal obligations, and legitimate interests in operating a professional consultancy. Optional cookies are processed only after your consent.

5. Sharing and processors

We share personal data only with service providers needed to run the studio—such as email hosting, project management tools, payment processors (including Stripe for invoices), and professional advisors—under confidentiality and data-processing commitments. We do not sell personal information.

6. International transfers

Where a processor is established outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses and vendor security assessments.

7. Retention

Inquiry records are kept for up to 24 months so we can follow up on prior briefs. Contract, invoice, and accounting records are retained for the statutory periods required by French law. Technical logs are kept for shorter operational windows.

8. Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, portability, or object to processing, and you may withdraw consent at any time. Contact [email protected] from the address associated with your request. You may also lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).

9. Security

We apply organizational and technical measures appropriate to a professional services studio, including access controls, encrypted transmission where applicable, and vendor due diligence. No method of transmission is perfectly secure; we work to minimize risk continuously.

Terms of Service

Commercial engagement terms

1. Scope

BusinessOperationRise provides configuration and design services for CRM sales pipelines, ERP operational dashboards, client lifecycle automation, resource utilization analytics, integrations, scoring models, inventory modules, and KPI command centers. Each engagement is governed by a written proposal or statement of work signed by both parties.

2. Proposals and changes

Proposals include deliverables, assumptions, timeline, and investment. Material changes to scope, stack, or timeline require a written amendment. Work outside the agreed scope may be quoted separately before it begins.

3. Fees and payment

Fees are stated in the applicable proposal. Unless otherwise agreed, a portion of the investment may be due to reserve the delivery slot, with the balance scheduled against milestones. Invoices are payable according to the terms on the invoice, by the payment methods we provide (including secure online payment links). Late amounts may accrue interest at the statutory rate and may pause active work until cleared.

4. Client responsibilities

You agree to provide accurate system access, brand assets, data samples, and timely feedback required for delivery. Delays in access or approvals may shift the schedule. You remain responsible for the lawfulness of data you ask us to configure into CRM or ERP systems, including customer consent bases where applicable.

5. Intellectual property

Upon full payment, BusinessOperationRise assigns to you the intellectual property in the client-specific deliverables created for the engagement, excluding pre-existing tools, templates, frameworks, and third-party components, which remain governed by their own licenses. You grant us a non-exclusive right to reference non-confidential project outcomes in our portfolio unless you request otherwise in writing.

6. Third-party platforms

CRM and ERP platforms, payment providers, and analytics vendors operate under their own terms. We configure BusinessOperationRise deliverables against those platforms but are not responsible for platform outages, pricing changes, or policy decisions outside our control.

7. Confidentiality

Each party will protect the other’s non-public business information with reasonable care and use it only to perform the engagement, except where disclosure is required by law.

8. Warranties and liability

We warrant that services will be performed with professional care. Except as expressly stated, we disclaim implied warranties. To the fullest extent permitted by law, our aggregate liability arising out of an engagement is limited to the fees you paid for that engagement. Nothing in these terms limits liability that cannot be limited by law.

9. Governing law

These terms are governed by French law. Disputes will first be addressed in good faith; if unresolved, they fall under the competent courts of France, without prejudice to mandatory consumer protections where they apply.

Cookie Policy

Browser storage & consent

1. What cookies are

Cookies and similar browser storage (such as localStorage) are small records stored on your device. They help websites remember choices, keep sessions reliable, and—where allowed—measure usage.

2. Categories we use

  • Essential — required for core site behavior, including remembering your cookie consent choice.
  • Preferences — optional settings that improve navigation between service pages and forms.
  • Analytics — optional measurement of page views and service-page interest to improve content clarity.

3. Your choice

When you first visit, you can accept all cookies or continue with essentials only. Your choice is stored locally in your browser. You can clear stored consent at any time through your browser settings; the banner will appear again on a subsequent visit.

4. Managing cookies in your browser

Most browsers let you block or delete cookies under privacy settings. Blocking essential storage may prevent the site from remembering your consent preference and other basic behaviors.

5. Contact

For questions about cookies on this site, contact [email protected] or write to BusinessOperationRise, 444 Che de Carimaï, 06250 Mougins, France.

Refund Policy

Professional service engagements

1. Digital service nature

BusinessOperationRise delivers professional configuration and design services for CRM and ERP systems. These are bespoke, time-based engagements rather than off-the-shelf consumer products. Refund treatment therefore follows the commercial milestones in your statement of work.

2. Before work begins

If you cancel after reserving a delivery slot but before substantive work has started, any slot-retention fee stated in the proposal is non-refundable; remaining prepaid amounts for work not yet performed may be refunded within 14 days of the cancellation request.

3. After work begins

Once discovery, configuration, or design work has started, fees for completed milestones are non-refundable because that time and expertise cannot be resold. If you pause an active project, undisbursed prepaid amounts can be held as credit for future work within the validity window stated in the proposal (typically six months).

4. Non-conforming deliverables

If a deliverable does not meet the acceptance criteria written into the statement of work, notify us at [email protected] within 10 business days of delivery. We will correct the gap at no additional charge where the issue is a miss against agreed criteria. This is a cure right, not a blanket cash refund for changed preferences after approval.

5. Client-caused delays

If we cannot proceed because required access, content, or approvals are missing beyond the agreed response window, we may re-baseline the schedule and invoice reserved time already allocated to your engagement. Extended stalls beyond the proposal’s cancellation terms may be treated as a client withdrawal under section 2–3.

6. How to request a refund or credit

Email [email protected] from the address on the engagement, include the project name and invoice number, and describe the request. We acknowledge requests within 2 business days and resolve approved refunds through the original payment method within 14 business days.

7. Contact

BusinessOperationRise · 444 Che de Carimaï, 06250 Mougins, France · [email protected] · +33 6 62 23 13 48

© 2026 BusinessOperationRise. All rights reserved. This document is provided for transparency about how we handle data, contracts, cookies, and refunds on behalf of the studio listed above.